Certified
SMS/Email
Electronic Notification
Fast, affordable and with full legal force
Certified SMS/EMail consists in sending relevant information through an SMS short message or email aimed at obtaining legal certification of its contents, the submission and the delivery to the recipient. To that end, the submission date and time are certified, along with the sender's and recipient's phone numbers or emails.
Full legal force
With the same legal and probative value as a registered fax (bureaufax) or registered letter, Certified SMS has probative value before the Courts as an evidence that the submission was made in a secure and provable manner.
Digital Certificate
All data are certified by Aviva Voice (holding a Licence from the Spanish Telecommunication Market Commission CNMC) and Camerfirma, the Certification Authority established by the Chambers of Commerce, which includes its Digital Timestamp. The result is a PDF file with Certified Digital Signature.
Details of the process
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SMS/Email creation
The SMS/Email is created, and its content written through our platform.
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SMS/Email submission
The submission of the SMS/Email to the recipient is carried out from the platform.
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SMS/Email Certification
When the user receives the SMS/Email, its contents and delivery are certified.
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Custody of the Certificate
The digital certificate is custodied in pdf format for a period of 5 years, during which it will be available to be downloaded from any device.
Benefits of the product
Legal certainty
Full legal validity and 100% confidential.
Cost saving
Much more affordable than a registered letter or fax (bureaufax).
Convenience
Multi-device via web. No software installation or trips needed.
Immediacy
The Certification is received in less than 1 minute!
Effectiveness
Enables massive submissions for far-reaching and effective communication.
Tracking
Access to Aviva Mobile with detailed real-time statistics and information.
Miscellaneous uses
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Sending notifications with probative value to claim debts, non-payments, overdrafts, bill collections, direct debit orders (SEPA orders)...
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Confirming service sign-ups, activations and cancellations.
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Certifying the delivery of the “terms and conditions”of a purchased product or service and notifying changes in rates or conditions to service users and customers.
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Handling debt collections.
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Sending binding promotional offers.
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Warning about claims and technical incidents, planned service cuts (water, power...), breakdowns...
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Issuing notices of meetings and encounters, calls about legal procedures, court rulings, subpoenas or medical appointments...
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Confirming the arrival or materials.