Digital Signature by SMS/EMAIL
Digital signature
Immediate and with probative value
Supports certified e-contracting to execute or endorse agreements or contracts through a cell phone, by sending an SMS or Email.
Fast
Both the submission of the SMS or email from the sender and the response from the recipient are issued immediately.
Convenient
Aviva Voice and Camerfirma take care of automatically certifying the submission and reception of the messages.
Legal
The result is a certified PDF file, compliant to all technical and legal requirements stated by the regulation in force.
Details of the process
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Company-Customer agreement
The Company closes the agreement or sale with the customer through a phone call from its call centre, which is connected to our platform, sends the data, and they are received in our system to process the request.
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SMS with terms and conditions
Aviva sends to the customer an SMS from a mobile number allocated to the call centre, or an email, with the contract terms and conditions.
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"Accept" SMS
The user replies “Accept” with an SMS to the same mobile number, or immediately via web.
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Custody of the Certificate
The digital certificate is custodied in pdf format for 5 years, during which it will be available to be downloaded from any device.
Benefits of the product
Legal certainty
With full legal force and 100% confidential.
Cost saving
No printing or courier costs. Much more affordable than a hardcopy contract.
Immediacy
Immediate execution of agreements.
Increased profit
Response lead time for your customers is shortened to a few minutes.
Effectiveness
Wide reach in minutes. You will see how the number of contracts closed grows!
Ubiquity
Close agreements without moving around, event from the simplest cell phone.
Environmentally friendly
Avoid paper use and storage. Protect the environment!
Convenience
Easy integration with web applications and contact centres.
Tracking
Access to Aviva Mobile with statistics and detailed information in real time.
Various uses
Targeted to SMEs, enterprises, telecommunication carriers, power utilities, property managers, homeowner associations, law firms, insurance companies, financing entities, agencies, professional associations and bodies, to name a few, to:
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Obtain confirmation in writing of an agreement or sale previously secured via phone.
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Support the SAC Act (Customer Care Services).
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Engage an independent and external Trusted Third Party to certify the transaction or contract.
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Get SEPA debit orders instantaneously.
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Confirm service hiring.
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Signing labour contracts, lease agreements...
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Signing minutes of meetings and gatherings, cooperation agreements or any other document seeking consensus among the parties.
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Confirming consent or acceptance of dismissals, sick leaves or work leaves and other imposed conditions.