Cookie Policy
Introduction
Pursuant to article 22.2 of Act 34/2002 on Information Society Services, we inform the users of our websites about our Cookie Policy, applicable both to AVIVA VOICE SYSTEMS & SERVICES, S.L, main website (hereinafter, AVIVA) (www.avivavoice.com), and to the platforms that AVIVA makes available to the users the services delivered by AVIVA are addressed to.
What is a cookie?
Cookies are files containing small data items that are downloaded into your device when you visit AVIVA's website. Their main purpose is recognising the user (by means of identification hallmarks that do not allow linking them to any individual in particular) in each access to the website. This also allows us to improve the quality and usability of our website. Cookies are essential for the operation of the internet; they cannot damage the user's equipment or device and, when they are enabled in the browser's settings, allow us to more quickly and effectively identify and fix potential operation errors.
Types of cookies
There are different types of cookies, all working in the same way, but with slight differences:
- Session cookies: Session cookies only exist for as long as the visit lasts, and are deleted when the user closes the browser. Their main purpose is to identify the device type, support the security of the website or its basic functionality. They do not contain any personal information that could allow identifying an individual.
- Persistent or permanent cookies: Stored in the device's hard disk, they are read by the website server whenever the user visits the site again; they have a given expiration date, beyond which the cookie will no longer function. This kind of cookies allow to identify the user's preferences, analyse the visits, and help us understand how users reach the website and improve the services it provides..
- Functional cookies: They allow remembering decisions taken by the user earlier, such as the login credentials or ID. The information of these cookies is anonymous (that is, they do not include Name, address or other personal data).
- Third-party cookies: Third-party cookies are set by a website other than that the user is visiting; for instance, those used by social media (such as Facebook) or external content plug-ins (such as Google Maps).
- Analytical cookies: The purpose of these cookies is to ensure the regular maintenance and proper operation of the service delivered to the user, by collecting data about its activity.
Use of cookies by AVIVA
By accessing the website managed by AVIVA, you are expressly accepting that we can use cookies in your devices. However, if you disable the cookies, this will not affect your navigation in our websites.
Own cookies
AVIVA uses its own cookies while accessing and browsing the website for which it is responsible (www.avivavoice.com).
What cookies are used, who uses them, for what purpose and for what period?
- Name:
- Property: Own.
- Term: Sessión.
- Purpose: Cookie managed by the application server to handle the session ID in PHP.
- Name:
- Property: Own.
- Term: 1 Year.
- Purpose: Cookie used by the Consent Management tool.
Cookies from Google
What cookies are used, who uses them, for what purpose and for what period?
- Name:
- Property: Google.
- Term: 6 months.
- Purpose: Cookie that transfers data to Google to make advertising more attractive.
- Name:
- Property: Google.
- Term: 2 Years.
- Purpose: Advertising. This cookie is used to deliver advertisements more relevant to you and your interests.
- Name:
- Property: Google.
- Term: 1 Year.
- Purpose: Advertising. This cookie is used to deliver advertisements more relevant to you and your interests.
- Name:
- Property: Google.
- Term: 2 Years.
- Purpose: Pdvertising. This cookie is used to deliver advertisements more relevant to you and your interests.
- Name:
- Property: Google.
- Term: Two years from its installation or update.
- Purpose: This cookie is normally stored in the browser on the first visit to our website. If the cookie has been deleted through the browser and you subsequently visit our site again This cookie is normally stored in the browser on the first visit to our website. If the cookie has been deleted through the browser and you subsequently visit our website again, a new cookie of the _utma type is written with a different unique ID. This cookie is used to determine unique visitors to our website and is updated with each page view. Additionally, this cookie provides a unique identifier that Google Analytics uses to ensure the validity and accessibility of the cookie, as well as an extra security measure.
- Name:
- Property: Google.
- Term: 30 minutes
- Name:
- Property: Google.
- Term: Sesión.
- Purpose: These cookies work together to store information about the activity of the visit to our website and mainly its duration.
- Name:
- Property: Google.
- Term: Six months from its installation or update.
- Purpose: This cookie stores how the visitor got to our website, either directly by entering the domain address, a link, a web search or an advertisement. The cookie is updated every time you visit our website.
- Name:
- Property: Google.
- Term: 2 Years.
- Purpose: It is used to distinguish users.
- Name:
- Property: Google.
- Term: 2 Years.
- Purpose: Used to maintain session state.
- Name:
- Property: Google.
- Term: 24 hours.
- Purpose: It is used to distinguish users.
- Name:
- Property: Google.
- Term: 18 months
- Purpose: It is used to record who visits our site, their location, activity and preferences.
- Name:
- Property: Google.
- Term: 13 months/ 24 months/ until 2030.
- Purpose: Used to show Google ads on non-Google sites. If the user has personalized ads enabled, the "ANID" cookie is used to remember these settings and lasts for 13 months in the European Economic Area (EEA), the United Kingdom and Switzerland, and 24 months in the rest of the countries. locations. If you have personalized ads disabled, "ANID" is used to store those settings until 2030.
- Name:
- Property: Google.
- Term: 2 months
- Purpose: It allows the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as the language, the type of browser through which the service is accessed, the regional configuration from which it accesses to service, etc.
- Name:
- Property: Google.
- Term: 6 months
- Purpose: Improves the performance of Google services. Automatically completes searches based on initial user input, thereby improving the delivery of search results.
- Name:
- Property: Google.
- Term: Permanent.
- Purpose: cookie acceptance function on websites.
- Name:
- Property: Google.
- Term: 1 hour.
- Purpose: This cookie is generated in order to show the user advertising that according to the preferences of their active session.
- Name:
- Property: Google.
- Term: 2 Years
- Name:
- Property: Google.
- Term: 6 months after the user's last use.
- Purpose: Translate by voice
- Name:
- Property: Google.
- Term: 1 year.
- Purpose: It is used to provide services and extract anonymous information about navigation.
- Name:
- Property: Google.
- Term: 1 month.
- Purpose: They allow you to optimize and personalize the ads displayed when browsing. It serves to analyze traffic patterns to the web, duration of the browser session.
- Name:
- Property: Google.
- Term: 2 years
- Purpose: It is used to stay connected to the user's Google account and use add-ons such as Google Maps or Google reCAPTCHA.
- Name:
- Property: Google.
- Term: 6 months.
- Purpose: It is used to mitigate the risk of cross-origin information leakage. It also provides some protection against cross-site request spoofing attacks.
- Name:
- Property: Google.
- Term: 2 years.
- Purpose: They contain records with digital and encrypted signatures of a user's Google Account ID. Combined with HSID allows you to block many types of attacks.
- Name:
- Property: Google.
- Term: 1 year.
- Purpose: It is used to store user preferences and information during the display of pages with Google maps on them.
- Name:
- Property: Google.
- Term: 6 months.
- Purpose: It is used to save user preferences and display geographic locations when visiting pages with Google Maps.
- Name:
- Property: Google.
- Term: 2 years.
- Purpose: It is used to measure ad performance and provides recommendations.
- Name:
- Property: Google.
- Term: 1 week.
- Purpose: It is used to save user preferences and display geographic locations when visiting pages with Google Maps.
User setup to prevent the use of cookies
The following information helps users set up their Internet browser or browsers to preserve their privacy and security in connection with cookies. To that end, we provide information and links to the official support sites of the main browsers, which will enable the user to block the cookies through the browser's settings or configure the browser to display a warning whenever a server attempts to save a cookie.
- Microsoft Internet Explorer: in Tools > Internet Options > Privacy > Settings. For more information, go to http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies and http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
- Firefox: in Tools > Options > Privacy > Cookies. For more information, go to: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
- Google Chrome: Options > Advanced Settings > Privacy. Para more information, go to: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
- Safari (IOS 8): Settings > Safari > Block cookies. For more information, go to: https://support.apple.com/es-
